I wish I could say that this post is written purely based on conjecture and that no client has ever rejected an idea I had or hated something that eventually arrived at their home with their name on it. It is more common an occurence than you'd expect so I figured I should address it. Yup, clients ROUTINTELY say no to me. The funny thing now is that most of the clients we work with HATE saying no to me so I'm doing something right... Fear, Intimidation, Irrepressible Charm... Now to let you in on a little secret, I actually sometimes enjoy being told No. Shocker huh? I often put together a design plan that I'm not 100% on but until I'm told no or the client waffles or finally shares some tidbit that I didn't know previously about their style/taste/preferences I am not able to nail the design to the standard of which I expect of myself. One of the biggest reasons why you should hire me to design your home - I'm great under pressure and I can improvise with a skill and ease that scares some people including those who work with me because it's natural for me to slide into a completely different gear and send us off in a totally new direction in the blink of an eye. Not the easiest of things to do if you are the person or persons charged with building the quotes or putting the budget together but when you are the Creative driver of the project, it should be easier if you are skilled in change. Many creatives are not. It's very difficult for some people to put together a totally new scheme when their client hates the first one or doesn't really love the one you've presented.
It's hard to illustrate this easily but I am going to try and walk you through how I did this very thing in a matter of seconds after a presentation to our #Cactus clients today for the Palm Springs house. One half of the couple wants crazy colour and fun the other is a solid fabric kinda guy and patterns scare him. Here's where the gold was struck though in discussing his fears. He mentioned very quietly that you really prefers the Elegance of a Hollywood Regency -but instead of using Regency he said GLAMOUR. I know we're going to split hairs here but the word GLAMOUR was what struck and knowing that he wanted a more elegant feel - I knew almost immediately we had to ditch or change or modify the more kitschy vintage mid century items in favour of white on white with splashes of colour. The choices of colour needed to be more sophisticated and less well... Jonathan Adler to be honest. I totally respect that and so this is what I did to adjust our presentation - which I posted about in the previous post.